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Frequently Asked Questions (FAQ)

HAMA is an innovative e-auction platform designed to make buying and selling assets seamless, secure, and transparent. We cater to a wide range of industries, including real estate, automobiles, art, and consumer goods, by offering an easy-to-use online and offline auctioning experience.

HAMA doesn’t stand for a specific acronym but embodies our philosophy of “Smart Bidding, Seamless Transactions,” reflecting our commitment to revolutionizing the auction industry.

HAMA is open to individuals, businesses, and institutions looking to buy or sell assets via auction. Whether you’re a seasoned bidder, a collector, or a first-time seller, our platform is designed to cater to your needs.

We leverage advanced technologies, including secure payment gateways and end-to-end encryption, to ensure the safety and transparency of every transaction on our platform.

To register:

  1. Visit our website www.hamaauctions.com
  2. Click on “Join Now” and fill in your details.
  3. Pay a one-time subscription fee to access the platform.
  4. Verify your email address and complete the onboarding process.

We offer various auction types, including:

  • Online Auctions: Participate in real-time bidding from anywhere.
  • Offline Auctions: Onsite live events.

To place a bid:

  1. Log in to your HAMA account.
  2. Select the auction and asset you’re interested in.
  3. Enter your bid amount and confirm each time, as bid progresses.
  4. You will receive notifications if you are outbid or if you win the auction.

You can sell:

  • All assets new and old
  • Consumer Goods: Electronics, fashion, and household items.
  • Industrial Equipment: Machinery, tools, and factory assets.
  • Art & Antiques: Rare artwork, antiques, and collectables.
  • Automobiles: Cars, motorcycles, and heavy vehicles.
  • Real Estate: Residential, commercial, and industrial properties.

We support multiple payment methods, including:

  • Debit/Credit cards
  • Bank transfers

Yes! Bidding on HAMA is designed to be an engaging, enjoyable experience and sometimes therapeutic. Whether it’s the thrill of outbidding others or securing a valuable asset at a great price, the process is both exciting and rewarding. Our user-friendly interface and live updates keep you in the heart of the action.

If you win, you will receive an email and notification with payment instructions and details for completing the purchase.

Our support team is available 24/7 to assist you. You can reach us via:

  • Email: hello@hamaauctions.com
  • Phone: +234 XXX XXX XXXX
  • Live Chat: Available on our website.

For Vendors

Our platform supports a wide range of categories, including fine art, antiques, collectibles, jewelry, luxury goods, and more. However, we have strict policies against listing illegal, counterfeit, or prohibited items.
After registering for a seller account, you can create a new listing by providing detailed item information, high-quality images, and setting a starting bid price.

HAMA E-Auctions charges a vendor’s commission, which is a percentage of the final sale price. This fee helps cover our operational costs and ensures a secure and reliable platform for all users.

After the auction closes and the buyer’s payment is processed, we’ll transfer the sale proceeds to your designated account, minus our seller’s commission and any applicable fees.

General FAQ

Our team of experts carefully reviews each listing to ensure the authenticity of the items being auctioned. We also encourage buyers to thoroughly inspect item descriptions and images before placing bids.
Our dedicated customer support team is available to assist you with any disputes or issues that may arise during the auction process. We have established protocols in place to address and resolve concerns fairly and efficiently.
Absolutely. We prioritize the security and privacy of our users by implementing advanced encryption, fraud prevention measures, and strict data protection policies. Your personal and financial information is always kept safe on our platform.
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